HARMONXIA USER AGREEMENT
This User Agreement (the “Agreement”) governs your access to and use of the HarmonXia website, products, software, applications, and related services (collectively, the “Services”).
By accessing or using the Services, you (“User” or “you”) acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety.
If you do not accept these terms, you are expressly prohibited from using the Services and must discontinue all access immediately.
1. DEFINITIONS
- Platform: Refers to HarmonXia.com, a digital marketplace facilitating transactions between Users and third-party manufacturers/retailers (“Vendors”).
- Services: Curation, listing, and promotion of gift products for purchase by Users, excluding inventory management, shipping, or delivery.
- User: Any individual or entity accessing or purchasing products via the Platform.
2. NATURE OF SERVICES
HarmonXia operates as a dropshipping intermediary. You acknowledge and agree that:
- No Inventory Control: Products listed on the Platform are sourced, stored, and shipped directly by Vendors. HarmonXia does not own, inspect, or guarantee the quality, safety, or legality of products.
- Third-Party Shipping: Vendors are solely responsible for shipping timelines, delivery, and customs/duties (if applicable). HarmonXia disclaims liability for delays, damages, or losses during transit.
- Pricing & Discounts: Discounted prices and free delivery offers (where applicable) are set by Vendors and subject to change without notice.
3. USER RESPONSIBILITIES
- Accurate Information: Users must provide valid payment and shipping details. Errors may result in failed deliveries, for which HarmonXia is not liable.
- No Returns/Refunds via HarmonXia: Returns, refunds, or exchanges are governed by individual Vendor policies. HarmonXia may assist in resolving disputes but assumes no obligation.
- Prohibited Use: Users may not exploit the Platform for commercial resale, fraud, or unauthorized promotions.
4. PAYMENT PROCESSING
- Payments are processed by third-party gateways (e.g., Stripe, PayPal). HarmonXia is not liable for payment failures, currency fluctuations, or unauthorized charges.
5. DISCLAIMERS & LIMITATIONS
- “As Is” Basis: Products are provided by Vendors “as is.” HarmonXia disclaims all warranties (express or implied), including fitness for purpose or merchantability.
- Liability Cap: HarmonXia’s maximum liability for claims arising from the Platform is limited to the price paid for the product(s) in question.
- Force Majeure: Not liable for Vendor failures due to events beyond reasonable control (e.g., natural disasters, supply chain disruptions).
6. INTELLECTUAL PROPERTY
- Platform Content: Logos, product descriptions, and images are owned by HarmonXia or licensed from Vendors. Unauthorized use is prohibited.
- User-Generated Content: Reviews or comments must not infringe third-party rights or contain defamatory/illegal material.
7. TERMINATION
HarmonXia reserves the right to suspend or terminate access to Users who violate this Agreement or engage in fraudulent activity.
8. GOVERNING LAW & DISPUTES
- Governed by Bulgarian law. Disputes shall be resolved in the Sofia City Court.
- Users agree to mediate disputes with Vendors directly before escalating claims.
9. PRIVACY
Personal data is handled per HarmonXia’s Privacy Policy, compliant with GDPR and other applicable regulations.
10. ACCEPTANCE OF TERMS
Your use of the Services constitutes your irrevocable acceptance of and compliance with this Agreement, including any amendments, policies, or guidelines incorporated by reference herein. This Agreement constitutes a legally binding contract between you and HarmonXia (“Company,” “we,” or “us“).